Date effective: 10th April 2020

1.1 Personal information Gold Coast Spray Pave collects

Gold Coast Spray Pave (otherwise known as GCSP) may collect the following personal information where reasonably necessary for its functions and activities. Personal information that GCSP may hold includes the following:

•    name, address and contact details;

•    employment and income details;

•    bank account details

1.2 How GCSP collects personal information

GCSP collects personal information directly from an individual where reasonable and practical. GCSP may also collect such information from other sources, including:

•    other entities who provide services to GCSP related to the products and services provided to an individual by GCSP;

•    publicly available sources of information;

1.3 How GCSP uses personal information and to whom it is disclosed

GCSP collects, uses and discloses personal information generally to provide an individual with products and services requested, and to respond to queries. GCSP may also use personal information to make an individual aware of GCSP’s other products and services or offerings provided by GCSP in conjunction with its business partners or associates. GCSP may not be able to do these things without the individual’s personal information. GCSP may also collect, use and disclose personal information in connection with potential or actual unlawful activity, misconduct or transfers of GCSP’s business or assets.

GCSP understands the importance of keeping personal information private and only discloses such information to third parties in limited circumstances. Third parties with whom GCSP usually exchanges information include:

•    GCSP’s professional advisers including legal, accounting, auditing and business consulting advisers;

GCSP may also exchange personal information with contractors who manage services provided to an individual on GCSP’s behalf, or who provide services to GCSP, including:

•    mailing services;

•    marketing functions;

•    website, data management and technology services.

Parties to which GCSP discloses personal information may be located in Australia and other countries. As outlined below, web traffic information is disclosed to Google Analytics and Facebook when you visit our website. Google and Facebook stores information across multiple countries.

Facebook Advertising:

This website is not a part of the Facebook website or Facebook Inc. Additionally, this website is NOT endorsed by Facebook in any way.

Facebook is a trademark of Facebook Inc.

1.4 Website usage information and cookies

When you use our website, GCSP collects certain standard information that is sent by your browser to our website. This includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses. We also use Google Analytics and Facebook to collect this information about your interaction with our website. For more information on how they both use this data, please refer to their websites.

GCSP uses this information to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. GCSP also collects certain information to provide users with a personalised experience when visiting our websites.

Through the use of a ‘cookie’, GCSP can record information about your visit to our website including the clickstream to, through and from our site (including date and time), the pages visited, page interaction information and methods used to browse away from the page. This information is used anonymously and in aggregate, and is collected and logged for statistical purposes. Through analysis of these records, GCSP is able to provide an improved service when users revisit our websites.

A cookie is a small data file that a website may write to your hard drive when you visit. A cookie file can contain information (such as a user ID) that the website can use to track the pages you have visited and your preferences. The only personal information a cookie can contain is information you personally supply. A cookie cannot read data from your hard disk or read cookie files created by other websites.

GCSP uses cookies to track user traffic patterns and to provide a better service for users when they visit the website. Users can set their browsers to provide notification when a cookie is received, and the opportunity to accept or reject the cookie. Users can also refuse all cookies by turning the function off in their browsers, although this may affect your browsing experience.

1.6 How GCSP stores personal information

GCSP stores personal information at its own premises and with the assistance of its service providers. GCSP maintains strict procedures and standards and takes a range of steps to prevent unauthorised access to, or disclosure of, personal information and protect an individual’s information from misuse or loss. Once an individual’s information is no longer needed by GCSP, reasonable steps are taken to destroy or de-identify it.

1.7 Accessing and updating personal information

In most cases an individual can gain access to or update personal information held by GCSP. To make a request to access or update personal information held by GCSP, contact GCSP in writing. GCSP may need to verify your identity. GCSP may charge a fee to cover the cost of retrieving and copying requested information.

1.8 Complaints and further information

Further information may be obtained about how GCSP manages personal information from the Privacy Officer (see contact details below). If an individual believes that GCSP has breached its privacy obligations or that individual’s privacy rights in any way, a complaint can be made to the Privacy Officer (see contact details below). GCSP will endeavour to act promptly in response to a complaint.

1.9 GCSP contact details

Please contact GCSP about privacy-related issues by email:

The Privacy Officer

Gold Coast Spray Pave

Email: info@goldcoastspraypave.com.au

2.0 Updates to this Policy

This Privacy Policy may vary from time to time and changes will be published on this page.

Privacy Policy